Note: Shipping time is calculated after dispatch.

Your order will be dispatched within 48 hours after confirmation of payment. The shipping method varies as to which is fastest to your location. 5 - 15 business days shipping time to USA/UK/CANADA/AUS/EU and 5 - 21 business days for the rest of the world. We will provide a tracking number when your items have been shipped out. Please note that except for the EU we are not responsible for any duties or import taxes that you might incur from importing our products into another country.

If you have any questions please feel free to contact us at welcome@olevs-us.com

Delayed Delivery:

In very rare instances, packages may take longer than the stated expected time frame. Unfortunately, we do not have control over customs or any unexpected delays that may occur en route and we seek your understanding and patience should this occur.

Unclaimed Orders:

Once an order is placed, we will not be able to cancel or change the shipping address as your order might have already been processed. 

We are not responsible for any packages lost or returned to us as refused, unclaimed, undeliverable, or because of incorrect or insufficient address.